Shipping policy

Shipping Policy

Last updated: July 2025

1. Processing Time
Orders are processed within 1–2 business days (Monday–Friday, excluding holidays).

2. Shipping Options & Rates

  • Standard (Canada): calculated at checkout

  • Expedited (Canada): 1–3 business days — calculated at checkout

  • USA & International: 7–14 business days — calculated at checkout

3. Order Tracking
You’ll receive a tracking number by email once your order ships.

4. Customs & Duties
International customers are responsible for any customs fees, duties, or import taxes.

5. Shipping Restrictions
Puffguard filters are non‑regulated accessories and ship safely worldwide, but please check local regulations before ordering.